Passengers
- How to catch a taxi - Tips for catching a taxi and taxi company booking numbers.
- Multi Purpose Taxi Program - Making transport more accessible for those with a severe and permanent disability.
- Taxi fare estimator - Get an estimate of your fare.
- Feedback - Tell us about your taxi experience.
Drivers
- Drivers - Information for taxi, hire car, bus and driving instructors.
- Bus Drivers – Accreditation information for commercial or local bus drivers.
- Replacing a lost driver login card - Information for taxi drivers.
Licence owners & operators
- Safety cameras in taxis - information on the rollout of taxi safety cameras in country areas
- Vehicles - Information on approved vehicles and equipment for Owners & Operators.
- Licence transfer and assignment - Transfer and assignment of Melbourne taxi licences.
Updates for the industry
View all industry updates
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9 Apr 2013
As of 9 April 2013, if you require a duplicate certificate you will be charged a fee.
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11 Dec 2012
Taxi Industry Inquiry final report released.
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29 Nov 2012
Updates for passengers and stakeholders
View all passenger updates
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4 Feb 2013
View our Frequently Asked Questions for Melbourne's concierge group. -
4 Feb 2013
View our educational video on travelling in wheelchair accessible taxis. -
10 Oct 2012
The results of the Victorian Taxi Directorate's inaugural stakeholder survey are now available. -
1 Jul 2012
Getting around in Victoria's taxis and hire vehicles brochure is available at Melbourne Airport, in hotels and at visitor information centres.
