Booking a taxi

The Victorian Taxi Directorate regulates the taxi industry, but does not provide or run taxi services.

Taxis can be hired off the street, at designated taxi ranks or by phone booking.

Taxi dome lights indicate availability to people hailing a cab and amber tariff lamps indicate the hiring rate. Use the following as a guide.

Dome light illuminated, amber tariff lamps not illuminated	Taxi vacant - for hire
Dome light and amber tariff lamps not illuminated	Taxi not for hire*
Dome light not illuminated, one amber tariff lamp illuminated	Taxi engaged Standard hiring (5am to midnight) rates apply
Dome light not illuminated, both amber tariff lamps illuminated	Taxi engaged Late night hiring rate operating (midnight to 5am for metro and outer suburban zones, and midnight to 6am for country and urban zones); or Operating at high occupancy tariff (5 or more passengers, or specific large vehicle booking)

* The "NOT FOR HIRE" sign on passenger sun visor should be visible.

To book a taxi in the metropolitan or outer suburban taxi-cab zones by phone, contact any of the following companies on the details provided below.

Silver Top Taxis	13 1008
13CABS	13 2227
West Suburban Taxis	9689 1144
Platinum Taxis	9090 1800
Dandenong Taxis (outer-suburban zone)	9791 2111
Frankston Taxis (outer-suburban zone)	9786 3322

To book a taxi in regional Victoria, please refer to your local telephone directory.

For information on how to book a wheelchair accessible taxi, please visit the Taxi accessibility page.