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Contact us

This page provides contact details for the Taxi Services Commission (TSC).

Feedback and complaintsOnline feedback form

1800 638 802 (toll-free for fixed landlines only)

+61 3 8683 0768 (international callers)

TTY1800 555 677
Speak and listen1800 555 727
Media enquiriesMedia enquiries
MailGPO Box 1716
Melbourne VIC 3001
Street address including Customer Service CentreLevel 23
80 Collins Street
Melbourne VIC 3000
Quality Assurance Centre

(Formally Taxi Inspection Centre)

10 Mareno Road
Tullamarine VIC 3043

Note: The Quality Assurance Centre does not provide or undertake vehicle repair or maintenance services.

HoursCustomer Service Centre: 9:30am to 4:00pm*, Monday to Friday
*No cashier services available between 1:00pm and 2:00pm

Call Centre: 8:00am to 6:00pm, Monday to Friday

Quality Assurance Centre: 8:30am to 4:00pm, Monday to Friday
Email addressEmail us (please use the online form for feedback or complaints)
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PrivacyTSC Privacy Policy (PDF 75.6 KB)
TSC Privacy Policy (DOC 846.5 KB)