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Contact us

This page provides contact details for the Taxi Services Commission (TSC).

Feedback and complaints Online feedback form

1800 638 802 (toll-free)

03 8683 0768

TTY 1800 555 677
Speak and listen 1800 555 727
Media enquiries Media enquiries
Mail GPO Box 1716
Melbourne VIC 3001
Street address Level 23
80 Collins Street
Melbourne VIC 3000
Hours Customer Service Centre: 9:30am to 4:00pm*, Monday to Friday
*No cashier services available between 1:00pm and 2:00pm

Call Centre: 8:00am to 6:00pm, Monday to Friday

Taxi Inspection Centre at Melbourne Airport: 8:30am to 4:00pm, Monday to Friday
Holiday opening hours

The Customer Service Centre, Call Centre and Taxi Inspection Centre will be closed:

  • Friday 18 April and Monday 21 April for Easter public holidays
  • Friday 25 April for ANZAC Day public holiday.
Email address Email us (please use the online form for feedback or complaints)
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Privacy TSC Privacy Form (PDF, 63.2 KB, 1 p.)
TSC Privacy Form - accessible version (DOC, 843.0 KB, 6 pp.)