This page provides contact details for the Victorian Taxi Directorate (VTD).

If you have any questions regarding the Taxi Industry Inquiry's recommendations, visit www.taxiindustryinquiry.vic.gov.au.

Feedback and complaints
Online feedback facility
Telephone 1800 638 802 (toll-free)
TTY 1800 555 677
Speak and listen
1800 555 727
Mail GPO Box 2797
Melbourne VIC 3001
Street address

Level 23
80 Collins Street
Melbourne VIC 3000

Hours

Monday to Friday: 9.30 am to 4.30 pm*
*No cashier services available between 1 pm and 2 pm

Taxi Inspection Centre at Melbourne Airport is open Monday to Friday between 8.30 am and 4 pm.

Email address Email us (please use the online form for feedback or complaints)
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Privacy

VTD Privacy Form (PDF, 87.8 KB, 1 p.)

VTD Privacy Form - accessible version (DOC, 79.0 KB, 6 pp.)