Home > About us > Contact us

Contact us

This page provides contact details for the Taxi Services Commission (TSC).

Feedback and complaintsOnline feedback form

1800 638 802 (toll-free for fixed landlines only)

+61 3 8683 0768 (international callers)

TTY1800 555 677
Speak and listen1800 555 727
Media enquiriesMedia enquiries
MailGPO Box 1716
Melbourne VIC 3001
Email addressEmail us (please use the online form for feedback or complaints)
Street address including Customer Service CentreLower Ground Floor
1 Spring Street
Melbourne VIC 3000
Quality Assurance Centre

10 Mareno Road
Tullamarine VIC 3043

Note: The Quality Assurance Centre does not provide or undertake vehicle repair or maintenance services.

HoursCustomer Service Centre: 9:30am to 4:00pm*, Monday to Friday
*No cashier services available between 1:00pm and 2:00pm

Call Centre: 8:00am to 6:00pm, Monday to Friday

Quality Assurance Centre: 8:30am to 4:00pm, Monday to Friday
eNewsSubscribe for eNews
Multi Purpose Taxi Program (MPTP)

MPTP email
Telephone: 1800 638 802
Fax: 03 8683 0777
Postal address: GPO Box 1716 Melbourne VIC 3001

PrivacyTSC Privacy Policy (PDF 67.4 KB)
TSC Privacy Policy (DOC 846.5 KB)